There are two main energy concessions in Victoria:
- the Winter Gas Concession; and
- the Annual Electricity Concession
These concessions are available to those holding a Pensioner, Health Care or Department of Veteran's Affairs Concession Card.
The best way to check if someone is receiving a concession is to look at their gas and electricity bills. You should see 'Winter Gas Concession' written on gas bills spanning the period 1 May to 31 October and you should see 'Annual Electricity Concession' written of every electricity bill.
If you notice that your client has missed out on getting a concession phone the electricity or gas retailer and they can go back and apply the concessions up to 12 months.