Victorian Concessions: a guide to discounts and services for eligible households in Victoria

The Victorian Government offers a range of discounts (known as 'concessions') on essential services, including energy.

This August 2013 guide describes the full range of available energy concessions, including the:

  • Annual Electricity Concession
  • Controlled Load Concession
  • Electricity Transfer Fee Waiver
  • Excess Energy Concession
  • Life Support Concession
  • Medical Cooling Concession
  • Non-Mains Energy Concession
  • Service to Property Charge Concession
  • Winter Gas Concession

Energy-related grants for consumers in hardship are also covered:

  • Utility Relief Grant Scheme (mains)
  • Utility Relief Grant Scheme (non-mains)

A list of 'Essential Contacts', including energy retailers, is at the back of the guide.

Project N/A
Topic(s) Concessions
Target audience(s)
Language(s) English

How you can use this resource

This guide is Copyright State of Victoria, Department of Human Services, 2013

For a copy of the guide in an accessible format, phone 1800 658 521 using the National Relay Service 13 36 77 if required, or email



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