energy-info-hub-about-us

Your Energy Info Hub – a powerhouse of knowledge

Welcome to Energy Info Hub. Backed by Consumer Policy Research Centre (CPRC) – an independent, non-profit, consumer think tank – we are here to simplify the ins and outs of the energy space for the benefit of all Victorians. By sharing our specialist up-to-date knowledge, and ongoing evidence-based research, together, we can support households to reduce their bills and make smarter choices, day-to-day and year-on-year.

Who is Energy Info Hub for?

Energy Info Hub is an up-to-date portal of information for community workers. We are not-for-profit and supported by funding from the Victorian Government. Our mission is to translate complicated jargon into information that is easily digestible for the everyday person. We want households – right across Victoria – to feel confident about the decisions they make when it comes to their energy providers.

Why does Energy Info Hub exist?

We spoke with community workers about their biggest challenges and most pressing concerns when it comes to the confusing energy space. We listened, wrote a bank of material to answer these needs, and then built a place to house it all online.  We call it the Energy Info Hub.

We can all agree that understanding the energy sector can be daunting.  It’s complicated – both in its infrastructure and in the way it’s communicated.  It’s hard to feel confident about making decisions in an industry you don’t understand. By simplifying the jargon, we’re educating consumers about their rights and giving them the power to save.

What kind of information does Energy Info Hub provide?

Our research tells us that there is a demand for energy information in four core areas – concessions, finding cheaper energy plans, saving energy and payment difficulties. That’s why you’ll find information on all these topics here.

As the energy industry evolves, so too will the information provided on this website. It’s our mission to ensure the information we provide is current, backed by research, and accessible to all.

If you’d like us to provide information for other areas within the energy sector, please contact us. We’d love to hear from you.

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