Energy concessionsEnergy concessionsEnergy concessions
Community worker resources
Cheaper energy plansCheaper energy plansCheaper energy plans
Community worker resources
Saving energySaving energySaving energy
Community worker resources
Payment difficultiesPayment difficultiesPayment difficulties
Community worker resources

Learn which parts of the bill are most important so you can find the information you need and ignore the bits you don’t.

Understanding bills

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A growing number of resources on this website are available in other languages.

Understanding bills: resources

Walkthrough

Reading energy bills

This simple tool will help you find the important information on an energy bill.

 

Intended audience: households and community workers

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Don’t ignore your energy bill. Follow our five steps to take control.

Energy bills can be confusing. But it’s easy to take control by looking out for these five key things.

Intended audience: households

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