Help to pay bills

Help is available if you’re struggling to keep up with the cost of your energy bills.

The Utility Relief Grant Scheme (URGS) gives you up to $650 for electricity and $650 for gas every two years (or $1,300 if you only have electricity) to reduce what you owe on your energy bills.

To apply for the grant, you must have:​

  • your name on the energy bill
  • a concession card (or a low income)
  • unexpected increases in costs or​ decreases in income​.

The grant is also available for anyone who has experienced family violence.​

To access this grant, call your energy company and tell them you’d like to apply for the Utility Relief Grant Scheme.  Ask them to help you complete the application over the phone.

You cannot be disconnected while an application for the Utility Relief Grant Scheme is being processed.

Share this page

Our website uses cookies to improve your user experience. If you continue to use the website, we’ll assume you’re ok
with this.