New rules for payment difficulties = more options
At some point, most of us have worried about our energy bill.
New rules mean that every energy company must now support anyone who has difficulty paying their bill.
This support is open to everybody – you do not need a concession card or anything else to get help. It’s all based on the type of difficulty you are having.
If you’re worried about paying your energy bills, find out about your rights and call your energy company to ask for help.