Getting energy concessions and debt relief is a great way to help you manage energy costs. It’s important to know that, if you live in an embedded network, there is a different way of applying for energy concessions and debt relief. Let us show you how.
If you have a Pensioner Card, Health Care Card or Veteran Affairs Gold Card and live in an embedded network, you’ll need to apply for your energy concession each year. If you live in an embedded network you will not receive a concession directly on your energy bill.
Every January, embedded network customers should apply for the Non-Mains Energy Concession to get money back on what you spent on energy the previous year.
Applications can be completed either through your MyGov online account or by completing an application form.
You will need to include copies of your last 12 months of electricity bills with your completed application.
The Non-Mains Utility Relief Grant Scheme gives embedded network customers up to $1,300 every two years to reduce any money you owe on your electricity and hot water bills.
To apply for the grant, you must have:
The grant is also available for anyone who has experienced family violence.
To apply for the Non-Mains Utility Relief Grant Scheme complete an online application or call the Concessions Information Line on 1800 658 521.
You will need to include a copy of your most recent electricity bill, showing the amount you owe, with your completed application.
