1 Energy Concessions

If you have a concession card, you could be eligible for several Victorian energy concessions.

» Answer the questions below to see which ones apply to you.

You need a concession card to claim energy concessions. However, you may still be eligible for the Utility Relief Grant Scheme (URGS) if you owe money on your energy bills.

» Skip down to the final question: ‘Do you owe money on your electricity or gas bills?’

Get 17.5% off every electricity bill with the Annual Electricity Concession.

» To claim it, call your electricity company and tell them you have a valid concession card. They’ll add the concession to your account.

You could save even more with the other energy concessions below – check which ones apply to you

If your electricity is included in your rent or you do not receive your own bill, this concession does not apply.

However, you may still be eligible for a gas concession – check the question below.

Get 17.5% off your gas bills from May to October with the Winter Gas Concession.

» To claim it, call your gas company and tell them you have a valid concession card.

They’ll add the concession to your account.

Check the other questions below – you could save even more with additional concessions.

If you don’t receive your own gas bill, the Winter Gas Concession does not apply.

However, you may still be eligible for other electricity concessions – check the questions below.

The Medical Cooling Concession will save you an additional 17.5% off your summer electricity bills.

» To claim it, call your energy company and ask for the Medical Cooling Concession form.

Take the form to your doctor to sign, then return it to your energy company so they can apply the concession.

Check below to see if you are eligible for any other energy concessions.

Get support with the costs of running life support equipment, such as a dialysis machine or oxygen concentrator, through the Life Support Concession.

»  To claim it, call your energy company and ask for the Life Support Concession form.

Take the form to your doctor to sign, then return it to your energy company so they can apply the concession.

You may also be eligible for other concessions – check the questions below.

If you have friends or family members who use life support in their homes, let them know that they can access the Life Support Concession.

You may be eligible for the Non-Mains Energy Concession, which provides a rebate for households that use bottled gas, firewood or other non-mains fuels.

» To claim it, complete an application each year (through your myGov account or by getting a form from DFFH Concessions) and attach your receipts or invoices from the past 12 months.

Check to see if you are eligible for any other energy concessions to save money on your energy bills.

If you’re struggling with energy debt, the Utility Relief Grant Scheme (URGS) can help.

You can get up to $650 for electricity and $650 for gas every two years (or $1,300 if you only have electricity) to help pay debts.

URGS is for concession card holders and people on low incomes who owe money on their energy bills and have experienced one of the following:

• Unexpected expenses
• A drop in income
• High housing costs (such as rent or mortgage payments)

It’s also available to anyone who has experienced family violence.

» To claim the grant, call your energy company and tell them you want to apply for the Utility Relief Grant. They’ll help you complete the application over the phone.

If you don’t owe money but are struggling to keep up, call your energy company and ask them about what help they have.