Concessions are your first step to cheaper energy
Think of your Pensioner Card, Health Care Card or Veteran Affairs Gold Card as membership cards to a very exclusive club. A club that saves you money on your gas and electricity bills.
Claiming your energy concessions is the easiest way to reduce the cost of your bill but many people are missing out.
Our video explains how energy concessions cut the cost of your bill.
Help to pay unpaid bills.
The Utility Relief Grant Scheme (URGS) helps you to reduce any debt you owe on your energy (and water) bills.
The Grants gives you up to $650 for electricity and $650 for gas every two years (or $1,300 if you only have electricity).
To apply for the grant, you must have:
- your name on the energy bill
- a concession card (or a low income)
- unexpected increases in costs or decreases in income.
The grant is also available for anyone who has experienced family violence.
To access this grant, call your energy company and tell them you’d like to apply for the Utility Relief Grant Scheme. They can help you complete the application.
You cannot be disconnected while an application for the Utility Relief Grant Scheme is being processed.
Our quick tips so you don’t miss out on energy concessions – your first step to lower energy bills.
- To check your concessions are up to date, make a quick call to your energy company and ask. They will check for you.
- Call your energy company every 12 months to make sure they have all of your concessions listed on your account.
- Don’t forget to give your concession card details anytime you get a new concession card, move to a new house or change energy companies.
- You might need to fill out an application form to receive some concessions. Ask your energy company about this.
- It’s never too late to claim your concessions. If you missed out on lower bills, you could get money back for up to 12 months of missed concessions. Call your energy company and ask them to backdate your concession.
