Household resources

Brochure

Your path to cheaper energy

Households start here.

 

Four simple, effective steps to take control of your energy bills.

Factsheet

Understanding energy

A simple guide to how energy works in Victoria.

 

Intended audience: households

Factsheet

Energy concessions

Energy concessions are a great way to save money. Find out if you’re missing out.

 

Intended audience: households

Flow Chart

Concessions: what am I entitled to?

A step by step guide to help you get the full range of energy concessions.

 

Intended audience: households

Save money on your bills with energy concessions

A video on taking the first step to shrinking the cost of your energy bill with energy concessions.

2:06
Factsheet

Cheaper energy plans

Get cheaper energy prices for your home with your energy company’s best offer.

 

Intended audience: households

Save money on energy with the Best Offer

A video on how your energy company’s Best Offer can save you money.

Intended audience: households and community workers

1:00

Getting your energy company’s Best Offer: what to say and what to expect.

A video on making the call to your energy company to get their best offer.

Intended audience: households and community workers

2:25

Save money on your energy bills with Victorian Energy Compare

If you want to take control of your electricity and gas bills, there’s only one place to go – the completely independent Victorian Energy Compare website.

Intended audience: households

1:05

How to use Victorian Energy Compare

Your step-by-step guide to using the Victorian Energy Compare website.

Intended audience: households

Factsheet

A fair price for electricity

If you are confused about energy plans, you can simply ask your energy company for the Victorian Default Offer – this is a fair price for electricity, set by the government.

 

Intended audience: households

Factsheet

Saving energy

Find out how to stay comfortable while cutting down on your household energy costs.

 

Intended audience: households

Don’t sweat the small stuff. Take control and save.

A video on the simple and effective ways to save energy around your home.

Intended audience: households

1:00
Factsheet

Payment difficulties

Find out about your rights to get help when you have trouble paying your energy bill.

 

Intended audience: households

You have the right to get help when you’re struggling to pay your energy bill

A video on your rights to get help from your energy company when you have trouble paying.

Intended audience: households

1:47

Trouble paying your bill? New rules to help: what to say and what to expect.

A video on making the call to your energy company when you have trouble paying your bill.

Intended audience: households and community workers

3:00
Walkthrough

Reading energy bills

This simple tool will help you find the important information on an energy bill.

 

Intended audience: households and community workers

Don’t ignore your energy bill. Follow our five steps to take control.

Energy bills can be confusing. But it’s easy to take control by looking out for these five key things.

Intended audience: households

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